Ever wondered where do these different bots come from? One is a FAQ and the other one is talking to you! Who are making these bots and why do different businesses use different ones? Well, all the answers are here! In this blog, we're going to talk about what bot templates are, different types of templates, why are they used and what is bot marketplace! Read on to find out.

Chatbots are to be seen everywhere today, across many variants of businesses and enterprises. But have you ever noticed that no two chatbots are the same? Their purpose, functions, dialogue flow, the tasks they take care of, are all completely different! Because different business types have different requirements and needs that the chatbot has to fulfil. Nevertheless, if you think all chatbots are created equally, you're unfortunately mistaken!